Adolescent Residential Center for Help - Inpatient Services

** A transcript of the video can be found below.

Adolescent Residential Center for Help (ARCH) is an intensive, residential treatment program for chemical dependency and co-occurring disorders. Located in Eagle River, the facility houses 24 residents ages 13 through 18. Length of stay ranges from 5 to 7 months, depending upon the individual needs of patients.

ARCH Provides:

  • Psychological services
  • Group, individual and family counseling
  • On-site educational services through the Anchorage School District
  • Nutritional programs and information

ARCH is fully accredited by the Commission on Accreditation of Rehabilitative Facilities (CARF.) ARCH is approved by the Division of Behavioral Health and is licensed through the Alaska Division of Public Health.

Medicaid and most insurances are accepted. Fees are adjusted on a sliding scale for those who are unable to pay.

For referrals please call Volunteers of America Alaska's main line: (907) 279-9640.


  1. Fax to Client Registration at 907-276-5489
  2. Email Client Registration at ALOVELACE@VOAAK.ORG
  3. Call Client Registration at 907-265-1922 to make a HIPAA-compliant Zoom appointment.
  4. Call Client Registration at 907-265-1922 to review via phone. Allow a minimum of 15 minutes to complete the call.


James: I was living on the street. I was in homeless shelters for youth. I was 17 when I came. I was just a week after my 17th birthday, and I have a journal that I wrote the whole time I was here. And I do look back at it. Some of it I do forget and then I read that journal and I remember, like really remember what I went through and what it was like. 

Julia Jackson: ARCH stands for Adolescent Residential Center for Help, and that's basically what we try to do. We have adolescents who are 13 to 18 years of age, and we provide a variety of services for them here. 

We have 24/7 care for approximately five to seven months, which time they receive milieu therapy with milieu specialists and residential care assistants on the floor who are helping coach them with life skills, managing themselves, forming healthier interpersonal relationships. We also provide one weekly session of individual counseling for chemical dependency with their primary counselor, and in that way we kind of address every issue that's going on with them. 

James: By the time I came to ARCH, I had tried outpatient treatment. I had been referred to 12 step programs. I tried really really hard to not use, to quit drinking and to quit doing drugs. And nothing seemed to work. The problem was is I wasn't working it. 

Julia Jackson: One thing that we hear often is that whether they use the skills or not, their experience is forever changed. That they can't, they've said that their high is forever ruined now that they know what really this drug is doing to their system, and they'll be so much more aware of the impact of every element of their life when they use. 

James: ARCH, it felt like home. It was just like a safe place. I hadn't been anywhere like that in awhile. In a space where I felt safe and ... so. After a while they couldn't get me to leave. It's good to remember where I came from and I don't want to forget that.